Receptionist Nights and Weekends

The Lodge at Red Rocks Skilled Nursing and Rehabilitation Care believes every role plays a vital part in creating a compassionate and supportive environment for our residents and their families.

About the role

As the first point of contact during evenings and weekends, you’ll be a calming presence, a helpful guide, and a valued member of a team deeply committed to care. The Receptionist at our Skilled Nursing Facility (SNF) serves as the first point of contact for residents, families, staff, and visitors, ensuring a welcoming and organized environment.

Responsibilities

• Greet all residents, family members, visitors, and staff in a professional and courteous manner
• Answer and direct incoming phone calls using a multi-line phone system
• Maintain sign-in/out logs for visitors and vendors in accordance with facility policies
• Respond to inquiries and provide information regarding facility services and procedures
• Manage incoming and outgoing mail, deliveries, and packages
• Assist with scheduling appointments or facility tours as needed
• Support administrative staff with clerical tasks including filing, copying, and data entry
• Ensure the front lobby and reception area are clean, organized, and welcoming
• Uphold HIPAA and resident privacy standards at all times
• Assist during emergency procedures by maintaining communication and directing traffic as needed
• Perform additional administrative tasks or projects as assigned by supervisor

Requirements

• High school diploma or equivalent required
• Previous receptionist or front desk experience preferred (healthcare or SNF experience a plus)
• Familiarity with HIPAA regulations and a healthcare setting is beneficial
• Excellent verbal and written communication skills
• Professional appearance and demeanor
• Strong organizational and multitasking abilities
• Basic proficiency in Microsoft Office (Word, Outlook, Excel)
• Ability to remain calm and courteous under pressure
• Bilingual skills (preferred but not required, depending on the facility population)

Benefits

• A workplace culture built on respect, compassion, and growth
• Competitive pay and access to your earnings before payday with Tapcheck
• Health benefits that support your well-being
• Paid time off to recharge and care for what matters most
• Ongoing training and career development opportunities
• A collaborative team where your voice truly matters

Pay

$16.00 – 18.50 per hour depending on experience

Schedule

• Nights: 4:00 PM – 8:00 PM
• Weekends: 10:00 AM – 6:00 PM

Working Conditions

This position is located in a skilled nursing facility environment with regular interaction with elderly residents and healthcare staff.