Receptionist Mental Health Care

Essential Duties & Responsibilities

• Acts as receptionist, performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assists Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Affords assistance in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and preparing and maintaining reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitates specimen collection from patients, delivers to lab, files results and distributes to counselors.
• Performs other duties, as assigned.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic