Receptionist - Intensive Cardiac Rehab

About the role

As a receptionist, you will provide administrative support to ensure the efficient operation of the medical office or hospital. You will work with a team of members and providers, handling patient interactions, scheduling, billing, and record-keeping.

Responsibilities

• Greet patients and prepare/collect necessary forms for office visits.
• Enter patient information into the electronic medical record (EMR), update insurance data, schedule appointments, and collect co-payments, deductibles, or out-of-pocket amounts.
• Process visits using proper CPT and ICD coding, handle payments, compile daily journals, and prepare deposits.
• Answer, screen, and route telephone calls; take messages.
• Process referrals, eligibility, authorizations, and disability forms.
• Perform clerical duties such as recording messages, preparing physician schedules, copying, scanning materials for patient charts, and maintaining a clean work area.
• Order office supplies, forms, and filing supplies following purchasing procedures.

Requirements

• High School Diploma or equivalent.
• Ability to read, analyze, and communicate information effectively in English.
• 2 years of previous clinic experience preferred.
• Bilingual skills are highly preferred.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to:

• Stand, walk, sit, stoop, reach, lift, see, speak, and hear.
• Lifting is limited to 35 lbs. for clinical staff and 50 lbs. for non-clinical staff. Use an assisted-lift device or seek assistance for lifts exceeding these limits.

Schedule

Full Time, Monday–Friday, 8:00 AM–5:00 PM.