Receptionist, Immediate Care Center - Heartland, 7a-7p

Responsibilities

• Serve as liaison between physician and patient
• Answer telephones, determine nature of patient calls and incoming calls, schedule appointments, route calls, and take appropriate messages
• Pull charts for messages
• Greet patients and family members, obtain registration and insurance data, and update information in the billing system
• Facilitate patient flow into the practice
• May be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests
• Attend to patients utilizing age appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required; comprehensive on-the-job training provided

Desired Skills

• Ability to speak Spanish
• High school diploma or GED preferred