Receptionist - Honda West

About the role

The Receptionist serves as the first point of contact for customers visiting or contacting the dealership. This role is responsible for creating a welcoming environment, managing incoming calls, directing guests appropriately, and providing administrative support to ensure a positive customer experience.

Responsibilities

• Greet customers and visitors in a friendly, professional, and timely manner.
• Answer and direct incoming phone calls to the appropriate departments and team members.
• Assist with scheduling appointments and maintaining accurate customer records.
• Support dealership operations with clerical and administrative tasks as needed.
• Maintain a clean, organized, and professional reception area.
• Provide exceptional customer service while addressing basic inquiries and concerns.
• Collaborate with sales, service, and administrative teams to ensure a seamless customer experience.

Qualifications

• Previous receptionist, customer service, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a professional and positive attitude.
• Ability to multitask and remain organized in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and dealership software systems.
• Reliable attendance, punctuality, and a strong commitment to customer satisfaction.
• Valid driver's license with an acceptable driving record.
• Must be legally authorized to work in the United States.
• Ability to successfully complete pre-employment requirements, including background check, motor vehicle record (MVR) review, and drug screening.

Pay

$17.00 - $20.00 per hour

Schedule

Full Time. Monday through Saturday availability. Sundays off.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage
• Company-paid life insurance
• 401(k) retirement plan with company match (Traditional and Roth options)
• Generous paid time off and paid parental leave
• Ongoing training and professional development to support career growth
• A collaborative, performance-driven work environment
• Special benefits to purchasing and leasing a car
• Personal Automotive Concierge Service
• Peer-to-peer teamwork and recognition