Receptionist - Full Time
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to parse the posting.
Given text:
Employment Type:Full time
Shift:Day Shift
Description:Job Title:Clinic Receptionist
Summary:The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Hours:Full Time40 hours/week
Job Duties:Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines.Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
General Requirements:High school diploma or equivalent required. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.Must maintain a high degree of confidentiality when dealing with patient information. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove the EEO paragraph at end. Also remove "Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities..." maybe considered promotional but not boilerplate? It's about benefits and culture; could be kept as part of Benefits? But we have to include Benefits section only if posting actually states them. It mentions "competitive compensation with a full benefits package". That's a statement about benefits but not detailed. The instruction says: never create Benefits sections unless the posting actually states them. It does state "full benefits package". That's a statement, albeit vague. Should we include Benefits section? It says "Prefer a few substantive sections over many thin ones." The benefits statement is vague but it's still a statement. However we might consider it too vague ("full benefits package") but it's still a statement. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state benefits package, so we could include a Benefits section with that statement. However we also have "competitive compensation" which is about pay but not specific numbers. The instruction says never create Pay section unless posting actually states them. It says "competitive compensation". That's a statement about pay but not specific. Might be considered stating pay? It's vague. Safer to not include Pay section because it's not specific numbers. Similarly Schedule: we have Hours: Full Time 40 hours/week. That's schedule info. So we can include Schedule section with that.
We need sections: About the role (maybe from Summary), Responsibilities (Job Duties), Requirements (General Requirements), Qualifications? Could be same as Requirements? But we have both Requirements and Qualifications headings possible. We need to decide based on content. The posting has "General Requirements". Could map to Requirements. There's no separate Qualifications beyond that. Could also have Skills: maybe from "strong interpersonal skills", "ability to read, write, understand English", "communicate effectively". Could be Skills.
We need to avoid empty sections. Use - for any list of duties/requirements/benefits. For prose use
.
We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like specific duties: patient check-in, answer phone calls, schedule appointments, obtain accurate patient and insurance information, collecting copays and deductibles, copy/scan hardcopy materials into EMR, etc. Also includes knowing Trinity Health Mission etc. Also includes maintaining confidentiality, personal presence etc.
We need to include the Summary as About the role? The Summary describes role. We'll put that in About the role section as
.
Responsibilities: from Job Duties. We'll list each duty as
- . Need to split sentences.
Let's parse Job Duties text:
"Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines.Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record."
We need to separate into list items. Could be each sentence.
Now Requirements: from General Requirements.
Text: "High school diploma or equivalent required. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.Must maintain a high degree of confidentiality when dealing with patient information. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health."
We need to split into list items.
Potential Skills: maybe we can extract interpersonal skills, communication, confidentiality, etc. But we already have those in Requirements. Could combine Requirements and Skills? But we need to follow headings list; we can include Skills if we have distinct content. Could list "Strong interpersonal skills and professional demeanor" from Summary. Also "Ability to read, write, understand English", "communicate effectively". Those are already in Requirements. Might be redundant. Perhaps better to have only Requirements and Responsibilities and About the role, and Schedule. Benefits maybe.
We need to avoid thin sections. Let's decide sections:
- About the role (Summary)
- Responsibilities (Job Duties)
- Requirements (General Requirements)
- Schedule (Hours)
- Benefits (mention of full benefits package and competitive compensation? Might be thin but we have statement.)
We could combine Benefits and Pay? But we have no specific pay. Could omit Pay.
We need to ensure we don't create sections with filler like "commensurate with experience". Not present.
Now we need to strip boilerplate: The EEO paragraph at end should be removed. Also the "Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities..." maybe considered promotional but not boilerplate; but it's about benefits and culture; we could keep it in Benefits section as part of description. However it's a call to action; maybe considered application instruction? It's not exactly instruction to apply but encourages visiting careers site. Might be considered boilerplate? Safer to remove it as it's not substantive job duty. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. That sentence is not exactly application instruction but could be considered promotional. I'd remove it to be safe.
Also remove "Our Commitment Rooted in our Mission and Core Values..." that's also boilerplate about mission; could be considered part of About the role? It's generic. Might be considered boilerplate. Safer to remove.
Thus we keep only the core job description.
Now compile HTML.
We need to output only HTML fragment, no /, no markdown.
We'll produce:
About the role
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Responsibilities
- Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
- Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guidelines.
- Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copies/scans patient access related hardcopy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Requirements
- High school diploma or equivalent required.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
- Ability to read, write, and understand the English language, and communicate effectively with patients, visitors, and colleagues while performing job duties.
- Maintain a high degree of confidentiality when dealing with patient information.
- Possess a personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Schedule
Full Time, 40 hours per week.
Benefits
Competitive compensation with a full benefits package and opportunity for growth throughout the system.
We need to ensure we didn't repeat job title as heading. We didn't.
Check for any duplicated lines: none.
Check for any boilerplate left: we removed EEO, commitment, visit MercyOne Careers.
Check for any minor metadata like Employment Type, Shift: we didn't include them; they could be folded into short p or dropped. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short or drop it." Employment Type and Shift are minor metadata;
. We need to preserve all substantive information, not invent or summarize away detail. So we need to keep details like specific duties: patient check-in, answer phone calls, schedule appointments, obtain accurate patient and insurance information, collecting copays and deductibles, copy/scan hardcopy materials into EMR, etc. Also includes knowing Trinity Health Mission etc. Also includes maintaining confidentiality, personal presence etc. We need to include the Summary as About the role? The Summary describes role. We'll put that in About the role section as
. Responsibilities: from Job Duties. We'll list each duty as
About the role
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.
Responsibilities
- Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
- Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
- Answers phone calls and directs them appropriately.
- Schedules appointments according to office guidelines.
- Obtains accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
- Copies/scans patient access related hardcopy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Requirements
- High school diploma or equivalent required.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
- Ability to read, write, and understand the English language, and communicate effectively with patients, visitors, and colleagues while performing job duties.
- Maintain a high degree of confidentiality when dealing with patient information.
- Possess a personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Schedule
Full Time, 40 hours per week.
Benefits
Competitive compensation with a full benefits package and opportunity for growth throughout the system.
We need to ensure we didn't repeat job title as heading. We didn't. Check for any duplicated lines: none. Check for any boilerplate left: we removed EEO, commitment, visit MercyOne Careers. Check for any minor metadata like Employment Type, Shift: we didn't include them; they could be folded into short p or dropped. The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." Employment Type and Shift are minor metadata;