Receptionist

About the Company

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our strength is in our people and teamwork. We invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, is team-oriented, and are ultimate leaders.

Mission

To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values

• To protect our integrity first
• To promote ingenuity and challenge everything
• To develop people
• To pursue excellence

Summary

A Receptionist is needed for a fast-paced work environment to provide administrative support to the dealership. This includes various administrative activities such as processing payments, maintaining cash schedules, and occasional accounting duties. Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

Essential Duties

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports, and other documents.
• Assists service customers during the morning and evening service rush whenever possible.
• Assists with clerical duties as requested.
• Maintains a professional appearance.
• Operating as a liaison between the parts and accounting departments, including resolving discrepancies between vendor invoices and warehouse records, freight charges, and similar issues.
• Accurately research discrepancies in the parts inventory system, including communication with parts management and warehouse managers, coordination with accounts payable personnel, and others within the company.
• Providing proper accounting/coding for parts and freight invoices.
• Maintaining accurate records of details performed.
• Additional responsibilities as needed.

Qualifications

• Detail oriented, highly organized, and motivated to provide great customer service.
• Requires a strong sense of urgency.
• Computer skills and accounting knowledge are required.
• Organized, dependable, and accurate.
• Minimum of 3 years of accounts receivable scheduling, and general office experience.
• Industry experience a plus.
• General computer knowledge.
• High School Diploma preferred.
• Requires good verbal and written skills. Must be able to effectively communicate at all levels of the organization.
• Solid basic math and Microsoft Excel skills required.
• Basic reasoning ability and good conflict management skills.
• Valid Drivers' License.

Benefits

• Competitive salary
• 401k with employer match (after 3 months of employment)
• Medical, dental, and vision insurance
• Employer paid STD and Basic life
• Optional life and LTD
• Flexible Spending Account
• PTO – Paid Time Off program
• Career Advancement Opportunities