RECEPTIONIST

Primary Responsibilities

• Promote TriGreen Equipment in a professional, honest manner.
• Answer incoming telephone calls in a timely manner; determine purpose of call and forward call to appropriate person or department.
• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable.
• Provide callers with address, directions, store hours, and other basic information as requested.
• Greet customers and visitors; assist customers as needed.
• Receive, sort, and route incoming mail and administrative documents.
• Collect and send administrative documents and reports to appropriate corporate personnel.
• Order, receive, and maintain office supplies.
• Perform administrative support tasks such as printing invoices, writing receipts, completing online registrations, scanning purchase orders, and filing documents.
• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance.
• Perform Reception task list.
• Participate in all training activities as appropriate.
• Provide appropriate support to managers as directed.
• Perform other duties as assigned.

Experience, Education, Skills And Knowledge

• Valid driver’s license with an insurable driving record required.
• One year of retail, customer service, or administrative experience preferred.
• High School diploma or GED equivalent required, some college/vocational training preferred.
• Excellent verbal communication skills.
• Good organizational skills.
• Basic business administration and accounting knowledge helpful.
• Knowledge of database software, computer application systems and ability to use standard desktop load applications such as Microsoft Office and internet functions.
• Ability to speak effectively in one or more group settings.
• Ability to lift a minimum of 50 pounds; tasks may include lifting, bending, squatting, standing, sitting for prolonged periods of time.
• Ability to work extended hours, weekends, and holidays.