Receptionist

Job Overview

We are currently seeking a friendly, reliable and professional Receptionists to work at a high-profile university's fitness center located in Boston, MA.

About the role

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Responsibilities

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

Requirements

• Ability to network, engage and interact with all clients, guests and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.

Qualifications

• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company’s policies).

Benefits

• Health and financial: Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave
• Well-being: Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council

Pay

The hourly rate for this position ranges from $15 to $22. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs.

Schedule

In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.