Receptionist at Pet Resort

Position Overview

As a receptionist at Tailchasers, you'll be at the forefront of delivering top-tier customer service to both our human and furry clients. Your role will involve multitasking, managing a multi-line phone system, and utilizing our reservation program Gingr. You will also be expected to handle emails and document pets' belongings. This dynamic position also includes interaction with clients and their pets, light physical duties, and maintaining a clean office environment.

What We Offer

• Comprehensive training and ongoing support
• Competitive pay with opportunities for tips and bonuses
• Animal behavior education and pet first aid certification
• Advancement opportunities within our growing company
• Free puppy kisses and discounts on pet services

Responsibilities

• Manage a 2-line phone system and email inquiries
• Aid in receiving and returning pets to their owners
• Process payments accurately and efficiently
• Maintain office cleanliness and sanitation standards
• Cooordinat with local veterinary offices and manage client reservations
• Engage warmly with clients visiting the facility

Requirements

• Authorized to work in the US
• Proven ability to work independently and as part of a team
• Strong multitasking skills and proficiency in computer operations
• Comfortable with extended periods of sitting and occasional standing, walking, and lifting (up to 40 lbs)
• Cle background check
• Excellent communication skills