Receptionist

About the role

We are looking for a Receptionist for our Plymouth, MI facility. In this role you will serve as the first point of contact for visitors, customers, vendors, and employees at the facility. You will be responsible for managing front office operations, handling incoming/outgoing site communications, providing updates on scheduled events/visits and providing general administrative support for the smooth & efficient operation of the front office area & facility.

Responsibilities

• Welcome and assist guests, visitors, employees and/or staff in a friendly, courteous and professional manner
• Establish and maintain cooperative relationships with office staff and leadership through frequent touchpoint meetings to better support the smooth execution of operational efforts
• Exercise oversight and ownership of the shared common areas (cafeteria, kitchenette area, conference rooms, prayer room, etc.) and partner with facility management and/or custodian services in ensuring that these areas are maintained in a clean, organized and appropriate fashion for staff, guests, and visitors
• Achieving inventory control/management and replenishment setpoints of consumable kitchenette items and office supplies
• Aid staff with scheduling meetings, room reservations and the maintenance of site calendars
• Receive and respond to phone calls, emails and/or general inquiries to the site in a prompt & professional manner
• Receive, sort and forward physical mail to recipients
• Manage guest/visitor sign-in procedures and the issuance of badges as required
• Provide administrative support to include filing, shared drive archiving, creating/maintaining excel spreadsheets, monitoring/reporting credit card purchases, and providing other miscellaneous efforts as needed/required
• Support HR and management with clerical tasks as needed
• Strictly adhere to company safety, security, and confidentiality policies and procedures
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Previous receptionist, administrative, or customer service experience preferred
• Strong verbal, written, and interpersonal skills
• Professional appearance and friendly, cooperative and helpful demeanor
• Basic computer proficiency including Microsoft Office (Outlook, Word, Excel)
• Ability to work independently, multitask and prioritize responsibilities in a fast-paced environment
• Strong organizational and customer service skills
• Strong sense of ownership, accountability and drive for results

Benefits

Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALL available on first day of employment!

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!