Receptionist

Responsibilities

• Provide general administrative support
• Greet guests, provide guest badge, and notify appropriate party
• Operate multi-line telephone console, utilizing computerized database in answering and transferring calls
• Handle queries and provide information to internal and external callers
• Maintain guest log
• Schedule conference rooms when requested
• Effectively work and build relationships with those of diverse backgrounds and organizational levels
• Other duties as assigned

  Qualifications

  • High school diploma or GED equivalent
  • Minimum six years of experience in a receptionist or customer service function
  • Excellent communication and phone etiquette skills
  • Knowledge of customer service principles and practices
  • Strong teamwork orientation, initiative, communication, problem-solving, and leadership skills
  • Detail orientation sufficient to organize and manage multiple administrative tasks
  • Microsoft Office, Project, and pertinent web application skills at an intermediate level
  • Proven positive and professional attitude, and strong customer service skills
  • Proven ability to interpret and communicate Mortenson policies to employees and outside parties
  • Active listening skills and effective communication including an openness to diverse input and feedback

  Pay

  The base pay range for this role is $19.57/hr - $26.44/hr. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL – 5%, Seattle, WA, and Portland, OR – 10%, Washington, D.C. – 12.5%). Base pay is positioned within the range based on several factors including an individual’s knowledge, skills, and experience, with consideration given to internal equity.

  About the Role

  Mortenson is currently seeking a part-time (3 days a week for 8 hours each day, up to 24 hours a week) Receptionist that will be responsible for managing the front desk for Mortenson’s office and providing exceptional customer service for external and internal customers.