Receptionist

Responsibilities

• Answer phone in professional manner and direct inquiries to appropriate destination or take messages.
• Greet visitors professionally and notify specific employee(s) of guest’s arrival in reception area.
• Contact Supervisor in timely manner when unable to be present at work at designated time.
• Organizational/Facility Responsibilities:
• Open and close reception area each morning and evening.
• Keep reception area 3rd floor copy and mail rooms organized.
• Ensure various office machines are operating; must report any inoperable machinery issues to the appropriate individual.
• Community Involvement Committee (CIC) responsibilities:
• Facilitate ordering of copy room supplies as needed.
• Facilitate ordering of office meeting or event breakfasts, lunches, etc., as needed.
• Maintenance of Various Listings:
• Maintain Guest Logbook and distribute/collect badges to guests upon arrival/departure.
• Maintain and distribute updated phone listings company-wide, as well as copies at reception desk.
• Maintain Receptionist Desk Handbook as appropriate; coordinate and distribute monthly Reception Relief Schedules to all Admin staff.
• Maintain Mail/Shipping Responsibilities:
• Accept deliveries and notify recipients; prepare outgoing express mail shipments as requested.
• Sort and distribute incoming mail/shipments in morning.
• Post all outgoing mail/shipments along with inter-company mail in afternoons.
• Distribute mail to individual mailboxes for floors 2 and 3.
• Variety Administrative Support Responsibilities:
• Aid in maintaining the facilities budget and processing the related invoices.
• Aid the Office Manager with organization and execution of company events.
• Perform various tasks and assignments as requested by the Office Manager.
• Proactively coordinate desk coverage scheduling with Executive Assistant and team.

Qualifications

• Present professional appearance and demeanor always.
• Strong professional communicator to articulate a given situation via phone and/or in person ensuring positive customer satisfaction.
• Extremely dependable. The time-sensitive nature of the position requires excellent attendance.
• Behavioral competencies include tolerance for stress, practical learning, adaptability, multi-tasking, teamwork, planning and organizing.
• Flexible schedule to accommodate the business’ needs.
• Good organizational and detail skills are required.
• Part-time coverage for the reception area spanning hours between 7:45 a.m. and 5:00 p.m.
• Good computer skills; knowledge of Word, Excel, Outlook (email), Internet, etc.
• Capable of handling confidential information.
• Ability to work independently with minimal supervision and prioritize duties.

Benefits

• Comprehensive medical, dental, vision, life, and disability insurance.
• Paid vacation and sick time.
• A highly competitive compensation package including an attractive 401(k) Retirement Savings Plan with a generous Employer Match.
• A Supplemental Contribution based on your Years of Service to help you plan confidently for the future.
• Education assistance to encourage continued learning and professional development.

Company Culture

• Lhoist North America is proud to be an Equal Opportunity Employer.
• We are committed to fostering a workplace that values inclusion, respect, and diversity.
• We believe that a diverse and inclusive environment strengthens our teams and drives innovation.