Receptionist
Heritage · Dallas, TX · 2 mo ago
AdministrativeFull-time
SUMMARY
Responsible for welcoming and greeting guests in person or on the phone. Properly transferring calls to the designated department or person.
LOCATION
South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane
BENEFITS
- Comprehensive Benefits Package: Medical, Dental, and Vision coverage
- Paid Time Off (PTO)
- 401(k) Savings Plan
- Onsite gym with access to a personal trainer
ESSENTIAL DUTIES & RESPONSIBILITIES
- Promptly and courteously answering all incoming calls and forwarding them to the appropriate department
- Handling all incoming lobby traffic, including greeting guests and advising guests of guests in the lobby, signing in delivery services, vendors, maintenance workers, etc
- Ensuring the lobby is always presentable
- Aid with customer service tasks and duties as needed
COMPENSATION
Commensurate with experience
QUALIFICATIONS
- Must have 2+ years of experience in customer service
- Proficiency in Microsoft applications, specifically Outlook and Excel
- Must have excellent phone presence and interpersonal skills
- Ability to multitask and pay great attention to detail
- Must have a positive attitude with exceptional client service skills
- Prior receptionist or customer service experience preferred
- Willingness to learn
- Professional attitude and appearance
- Ability to work well with others
LANGUAGE SKILLS
Multilingual is a plus.
WORK ENVIRONMENT
- Work hours: Monday to Friday, 8:00 AM – 5:00 PM
- Candidates must be adaptable, as the role may occasionally require extended hours—including early mornings, evenings, and weekends—based on the auction schedule.