Receptionist

Overview

Are you a dedicated professional with exceptional organizational skills and a passion for providing excellent customer service? HCI Systems is seeking a dynamic Receptionist to join our team!

Responsibilities

• Effectively manage a high volume of incoming calls utilizing a multi-line phone system, demonstrating professionalism at all times.
• Provide support as a Receptionist and assist as needed to both Service and Testing Departments, including Accounts Receivable - Daily Checks Log, office supply orders, confirmations, matching packing slips, archiving, and data entry.
• Avoid administrative duties as needed.
• Identify customer needs and assist with administrative tasks.
• Maintain/renew business licenses and various permits.
• Provide support to the Vice President and Sales team.
• Complete all appropriate company paperwork as required.

Qualifications

• Excellent attendance and a zero-tolerance policy for unprofessional behavior.
• Strong commitment to professionalism, attention to detail, and delivering exceptional customer service.
• Proficient in professional phone etiquette, front desk organization, and teamwork.
• Ability to thrive in a fast-paced environment and prioritize tasks effectively to meet deadlines.
• Proficiency in MS Office and basic computer skills.
• Flexibility to adapt to fluctuating workloads and high call volumes.
• Excellent written and verbal communication skills, with the ability to handle routine inquiries with clarity and professionalism.
• Knowledge of administrative and clerical procedures.
• Valid driver's license with a clean driving record.

Benefits

• Comprehensive Benefits: 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts.
• Additional voluntary benefits: life insurance, disability, and accident coverage.
• Paid Time Off: Recharge with paid holidays and our PTO plan.
• Weekly Pay: Get paid every Friday.
• Employee Perks: Appreciation events, department outings, wellness programs, and pet insurance.

Equal Employment Opportunity

At HCI Systems, we are committed to equal employment opportunity. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”).