Receptionist

Responsibilities

• Answer multiline phone system, screen/direct calls, take accurate messages and respond to general calls.
• Greet visitors, determine nature of business, announce visitors to appropriate personnel and ensure office security protocols are followed.
• Perform data entry tasks to update and maintain records.
• Prepare and schedule outgoing packages (e.g., US Government Client, FedEx).
• Receive and distribute deliveries.
• Aid with event planning and coordination of company functions.
• Aid with setup of conference room video/audio technology.
• Maintain, replenish and troubleshoot malfunctioning office equipment.
• Maintain safe and clean common office areas.
• Report on general office maintenance and janitorial service requests.
• Support Operations staff with supporting field personnel by gathering & relaying information, as needed.
• Provide support with various administrative tasks and/or projects.

Qualifications

• Education: High School Diploma, along with 1-5 years of proven experience in an office or administrative support role.
• Software Proficiency: Strong computer skills, particularly with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Ability to multitask effectively in a fast-paced environment where priorities can shift daily.
• Able to self-direct and work independently showing initiative, while seeking guidance when appropriate.
• Communication: Professional, clear verbal and written communication skills to interact effectively & respectfully with everyone from field staff to corporate executives.

Benefits

• Medical Insurance to include HSA and FSA benefits
• Dental Insurance
• Vision Insurance
• Prescription Drug
• Telehealth Benefits
• Life Insurance
• STD paid by the Company
• LTD paid by the Company
• Employee Assistance Program (EAP)
• 401 (K) with Company Match
• Holidays
• Pay
• PTO
• Financial Wellness
• Pet Insurance

Schedule and Location

Monday-Friday from 8:00 a.m. – 5:00 p.m. This position is an in-person position not a remote/work from home position.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work will be in a professional corporate office environment operating and functioning at a fast pace. Office noise levels will be low, mainly low with neighbors' phone-calls, conversations and/or laughter.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer. Required to communicate in person, via telephone, and email. Use of arm/hand steadiness, manual dexterity, finger dexterity, multi-limb coordination, oral expression, and comprehension. May be required to lift, carry, and move objects safely. Occasionally may adhere to extended periods of standing, walking and talking.