Receptionist

About the role

Join Our Team as a Receptionist!

Responsibilities

• Answer and direct incoming phone calls in a courteous and professional manner.
• Welcome residents, families, visitors, and vendors with exceptional customer service.
• Provide assistance and support to front desk staff as needed.
• Schedule resident appointments and coordinate transportation arrangements.
• Perform general administrative duties, including filing, documentation, data entry, and recordkeeping.
• Maintain accurate visitor logs and ensure facility sign-in procedures are followed.
• Assist department managers and staff with clerical tasks and day-to-day operations.
• Maintain a clean, organized, and professional reception area.
• Ensure confidential information is handled in accordance with HIPAA guidelines.

Qualifications

• A high school diploma or equivalent is required.
• One to two years of receptionist, administrative, or customer service experience is preferred, ideally in a skilled nursing, rehabilitation, or healthcare setting.
• Experience with PointClickCare (PCC) or similar electronic medical record systems is preferred.
• Excellent interpersonal, verbal, and written communication skills.
• A friendly, compassionate, and professional demeanor.
• Strong organizational skills with the ability to multitask and prioritize responsibilities.
• Proficiency in Microsoft Office (Word, Outlook, Excel) and general computer applications.
• Dependable with excellent attendance and punctuality.

Pay

$15.00 per hour

Schedule

Part-Time | Monday–Friday, 4:00 PM–9:00 PM, and every other weekend, 9:00 AM–9:00 PM