Receptionist

Essential Job Functions

• Operates multi-positioned telephone switchboard to relay incoming, outgoing and inner-office calls, and performs other tasks related to communication.
• Greets visitors, determines their needs, and contacts the proper person.
• Answers general questions and gives general information to those visiting or calling the community.
• Performs a variety of other clerical duties, depending upon project assigned, such as: posting data from one record to another, typing reports, sorting and distributing mail and phone messages, and other related clerical duties.
• Schedules and coordinates tele-conference calls.
• Sorts and distributes mail and other inter-office materials necessary for community operations.
• Schedules and coordinates room calendars.
• Accurately completes assignments according to directions given and performs other duties as required of position.

Other Job Functions

• Models and embodies Eskaton’s core values, including:
• Creating a sense of warmth, welcoming and belonging for all
• Fostering excellence in everything we do
• Seeking consistent improvement, learning and sustainable growth
• Stepping up, taking ownership and leading with initiative
• Full compliance with all provisions in Eskaton’s Corporate Compliance Policy and the Health Insurance Portability and Accountability Act (HIPAA).
• Complies with Eskaton’s Community Appearance Standards.
• Maintains a professional image to the public and residents.
• Works in accordance with established safety guidelines; uses proper body mechanics; follows safe work practices; wears appropriate safety gear.

Qualifications

• Education: High school or equivalent G.E.D., including courses in typing required.
• Training And Experience: Experience as a receptionist with public contact desirable. Experience with personal computers and related software preferred.
• All staff that provide direct care to residents will have current first aid training.
• Knowledge And Abilities: Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring and filing.