Receptionist

ROLE OVERVIEW

RESPONSIBILITIES

• Front Desk Operations
• Maintain front desk coverage during business hours.
• Ensure the reception and lobby areas remain clean, organized, and professional.
• Welcome visitors and provide a positive guest experience.
• Manage visitor check-in procedures and notify hosts of arrivals.
• Issue and track temporary security badges and access cards.
• Monitor company voicemail systems and route messages appropriately.
• Respond to general inquiries and direct requests to the appropriate departments.
• Absorb and distribute incoming and outgoing mail, package deliveries, and courier services.
• Administrative Support
• Schedule conference rooms, meetings and support meeting arrangements.
• Absorb and distribute company communications and administrative processes.
• Provide backup support for front office operations as needed.
• Maintain office supply inventory and place orders when necessary.
• Support special projects and other administrative initiatives.
• Customer Service & Communication
• Deliver professional and responsive service to employees, visitors, and external partners.
• Build effective working relationships across the organization.
• Maintain confidentiality when handling sensitive information.
• Communicate clearly and professionally in person, by phone, email, and Slack.

REQUIRED SKILLS / EXPERIENCE

• High school diploma or equivalent.
• One or more years of experience in a receptionist, front desk, customer service, or administrative support role.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Reliable attendance and punctuality.

DESIRED SKILLS / EXPERIENCE

• Experience in a corporate, technology, or manufacturing environment.
• Familiarity with visitor management systems and office security procedures.
• Experience coordinating meetings, interviews, and office events.
• Experience using Slack or similar collaboration tools.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods.
• Ability to move throughout the office as needed.
• Ability to occasionally lift and carry up to 25 pounds.

WORK ENVIRONMENT

• Onsite position located at company headquarters.
• Standard business hours with occasional support for meetings or company events.

WHAT WE OFFER

• This is a non-exempt role.
• The hourly rate for this role is $21.93 - $32.68 USD
• If your skills generally align but not perfectly, please apply anyway. There may be another role that’s a great fit for you!
• We offer competitive compensation and benefits to our full-time, US-based employees, including:
• RSU (Restricted Stock Units)
• Generous Benefits:
• Fully-paid medical, dental, and vision insurance premiums for you
• Choice of PPO or HDHP/HSA
• Virtual Care – 98Point6
• Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt) / 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits
• All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.