Receptionist

About the role

The Receptionist on our Workplace team manages the main reception area, greets and directs all visitors, and provides general workplace and administrative support to the company. The Workplace team is responsible for office management, maintenance, food service, travel, and the planning and execution of all firm events and social activities.

Responsibilities

• Professionally answer, screen, and route all incoming calls
• Greet guests in a professional, friendly, hospitable manner
• Open/close reception area daily and maintain its appearance throughout the day
• Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff
• Submit and follow up on service calls to the building management office
• Follow up on internal facilities requests/work orders
• Sort all incoming mail accordingly
• Aid with office activities, amenities, events, and other business needs as assigned
• Assist with office supply ordering
• Manage conference rooms; book meetings; assist with set up of A/V equipment and video conferences as needed
• Manage newspaper/periodical subscriptions
• Update team page on company intranet
• Maintain updates to the facilities, workplace and reception manuals
• Process expense reports for assigned DRW employees
• Serve as first point of contact for facilities related issues
• Aid with DRW emergency response team organization and training
• Aid with onboarding/offboarding procedures including new hire desk set up/decommissions; maintaining company photo directory, coordinating employee building access and badging/key assignments

Requirements

• Strong verbal and written communication skills; excellent phone etiquette
• Proven ability to multitask, prioritize and take direction from multiple sources
• Confidence, initiative, and the ability to learn new things quickly
• Excellent customer service skills
• Strong organizational skills and ability to meet deadlines
• Proficiency in MS Outlook for email and calendaring and proficiency with MS Word and Excel
• Excellent typing skills required
• Proven ability to handle confidential information in a professional manner
• Previous experience in a corporate office environment preferred
• Availability to work in the office 5 days a week
• College degree or equivalent required

Qualifications

• Ability to work alternative schedules to cover planned absences between hours of 7:30AM and 5:00 PM, Monday through Friday

Skills

• Customer service skills
• Organizational skills
• Communication skills
• MS Outlook proficiency
• MS Word and Excel proficiency
• Confidentiality handling

Benefits

• Comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts

Pay

The annual base salary range for this position is $50,000 to $60,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.

Schedule

Availability to work in the office 5 days a week

Company Information

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Application Instructions

To apply for this job, please visit https://drw.com/apply.