Receptionist

Responsibilities

• Greet all visitors, students, faculty, and staff warmly and assist with inquiries.
• Answer and direct phone calls, taking messages or redirecting as necessary.
• Maintain the cleanliness and organization of the reception area.
• Maintain visitor logs, sign-in sheets, and access badges.
• Handle incoming and outgoing mail and deliveries, distributing to appropriate departments.
• Auxiliary administrative support, such as data entry, filing, and copying, as needed.
• Type minutes from various meetings as requested.
• Provide information about campus facilities, policies, and procedures.
• Assist students with general inquiries regarding admissions, registration, and event schedules.
• Facilitate communication between students, staff, and faculty members as needed.
• Assist with entrance testing.
• Assist Student Affairs with outreach to employers as needed.
• Auxiliary event support, including preparing informational materials, signage, and displays for campus events.
• Ensure proper sign-in protocols for visitors, students, and staff.
• Report any unusual or suspicious activity to campus security.
• Contact maintenance and janitorial service when needed.
• Keep on-going relationship with the contractors to improve our current building status.
• Advise them of our daily needs including repairs, building issues, and parking.

Qualifications

• Education / Experience: HS Diploma or GED (strongly preferred), Receptionist experience (preferred).
• Minimum of 2 years experience in customer service or administrative support (preferred).
• Proficiency with office software (e.g., Microsoft Office Suite) and multi-line phone systems.
• Strong interpersonal, verbal, and written communication skills.
• Friendly and professional demeanor with a commitment to creating a welcoming environment.