Receptionist

About the role

The Veterinary Receptionist serves as the first point of contact for our clients and patients. This role is essential in creating a welcoming, organized, and compassionate experience while helping maintain smooth daily hospital operations.

Responsibilities

• Greeting clients and patients with warmth and professionalism
• Answering phones and managing client communication
• Scheduling appointments and coordinating daily workflow
• Checking patients in and out
• Processing payments and maintaining accurate records
• Communicating clearly with doctors and support staff
• Aiding clients with questions, prescriptions, and follow-up care
• Managing electronic medical records, appointment scheduling systems, and digital client communication efficiently and accurately
• Maintaining cleanliness and organization of reception areas
• Supporting teammates and helping where needed throughout the hospital
• Helping create a positive and collaborative work environment

Benefits

• Competitive base pay based upon experience
• Revenue share bonus program
• Best-in-class medical, vision, and dental insurance
• 401(k) with company match
• Short-term and long-term disability insurance
• Free continuing education through our own learning institute
• Mental health support through Employee Assistance Program (EAP), plus Team Member Care Program with access to our licensed social worker on staff