Receptionist

About the role

Campers Inn RV is seeking a Receptionist to join our dynamic team. The ideal candidate will provide exceptional hospitality and customer service while ensuring a positive experience for all guests.

Responsibilities

• Answer phones and direct calls to the appropriate associates
• Transfer calls to voicemail when associates are unavailable
• Greet and direct visitors to the company
• Take and retrieve messages for various personnel
• Provide information about the company, including address, directions, fax numbers, and website
• Keep customer lounge and reception areas clean and ensure refreshments are available
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Absorb and distribute office supplies
• Assist with other related clerical duties such as photocopying, faxing, filing, and organizing
• Engage in other related duties as needed by management

Qualifications

• High School Diploma or equivalent
• One year of experience preferred, with experience in RV or automotive dealership environment preferred
• Exceptional interpersonal and telephone skills
• Effective verbal and written communication skills
• Ability to multi-task in a fast-paced environment
• Professional personal presentation
• Customer service-oriented
• Information management, organizing, and planning skills
• Attention to detail
• Reliability
• Proficiency in Microsoft Suite office
• Ability to learn company system applications, such as Systems2K and other applicable software
• Ability to bed or sit for long periods of time
• Ability to lift a minimum of 50 pounds
• Continuous engagement in visual activities, such as using a computer, files, and reports