Receptionist/Admissions Clerk
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must not include sections with filler like "commensurate with experience". Must not invent.
We need to parse the posting.
Key content:
- Employer heading: Receptionist/Admissions Clerk Band 2 Newcastle Hospitals NHS Foundation Trust description: large trust, 16k staff, £1.7bn budget, high quality care, etc. This is about the employer. Could be "About the role" or "About the Trust". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for employer overview and job overview.
- Job Overview: We are excited to recruit into an administration opportunity within Women's Services to support our Reception and Ward areas. We invite enthusiastic, self motivated individuals with a positive attitude and excellent computer literacy skills to apply to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis. Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must. Please note our service runs 24/7 therefore you will be expected to work evenings and weekends. Interview Date: 2 October 2026 Various Part Time Hours Available
- Main duties of the job: repeats similar content: enthusiastic, self motivated individuals with positive attitude and excellent computer literacy skills to apply to join the Admin Team to support with all elements of pathway administration - registering patients on to the system, making appointments, taking calls and supporting with reception duties are all part of a typical days' work - along with other tasks allocated on a roster basis. Within this role there are a clear set of instructions to follow for each part of the roster, therefore ability to follow given instructions and pay attention to detail are a must.
- Working for our organisation: flexible working friendly organisation, want to be sure you can work in a way best for us and patients and you. Speak to us about flexible working arrangement. If works for service, we will do best to make it work for you. With around 2 million contacts with patients every year, we deliver care from: list of sites (Royal Victoria Infirmary (RVI), Freeman Hospital, Newcastle Dental Hospital, Cramlington Manor Walks, Urgent treatment centres, Newcastle Fertility Centre, Northern Centre for Cancer Care, North Cumbria, Northern Genetics Service). These include a range of flagship services delivering cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
- Detailed Job Description And Main Responsibilities: bullet list? Actually sentences: To provide and maintain an efficient and reliable 24 hour admissions service for women attending the Maternity Unit. To provide an efficient out-patient service for women attend the Maternity Assessment Unit for urgent out-patient and day case care. To ensure patient documents are prepared and delivered to the maternity unit in a timely manner. To provide admissions information to patients, relatives and staff. To deal with telephone enquires promptly. To provide assistance and guidance to the patients/visitors on arrival to the hospital.
- Person specification: Qualifications Essential criteria GCSE stand of education or equivalent qualification / experience. Skills Essential criteria Excellent communication skills. Organisational skills. Desirable criteria Data input/keyboard skills, ECDL. Experience Essential criteria Experience of reception duties. Experience of administrative duties. Desirable criteria Medical records PAS Knowledge. Essential criteria Knowledge of receptionist’s role and clerical procedures. Awareness of confidentiality. Desirable criteria NHS environment.
- Important note on completion of reference section: references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
- Employer certification / accreditation badges: Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
- Documents to download: list of PDFs.
- Apply online now Further details / informal visits contact Name Michaela Bailey Job title Administration and Waiting List Manager Email address Michaela.Bailey4@nhs.net Telephone number 0191 2829946
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Important note on completion of reference section" etc seems like application instructions; we should remove those? The instruction says remove application instructions. So we should remove the reference section note, DBS payment note, contact instructions, etc. Also remove "Employer certification / accreditation badges" maybe considered legal? It's about DBS check; might be considered boilerplate? It's a requirement but maybe we keep as part of Requirements? The instruction says remove legal/EEO/equal-opportunity/scam-warning boilerplate. The Rehabilitation of Offenders Act etc is legal. So we should remove that.
Also remove "Documents to download" maybe considered supporting docs but not required? It's not substantive content about job; it's a link. Could be removed as it's like application instruction. Probably remove.
We need to keep substantive info: employer description, job overview, duties, responsibilities, person spec (qualifications, skills, experience, desirable criteria), working environment (flexible working, sites, contacts), maybe benefits? There's a mention of Staff Benefits PDF but not details; we cannot create Benefits section unless posting actually states them. It only says "Please see attached information on what Staff Benefits we have to offer". No details given, so we cannot create Benefits section. Pay and Schedule: we have Interview Date and Part Time Hours Available, also note service runs 24/7, expected to work evenings and weekends. That's schedule info. So we can include a Schedule section with that info. Pay: no pay info given, so we should not create Pay section.
Thus sections: About the role (employer + job overview), Responsibilities (main duties/responsibilities), Requirements (maybe combine qualifications and essential criteria), Skills (essential and desirable skills), Schedule (working hours, shift pattern). Possibly also Qualifications separate? But we can combine.
We must not repeat job title as heading. Use for each section.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
About the role
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country, with around 16,000 staff and an annual budget of £1.7 billion. The trust provides high‑quality care, clinical excellence, research and innovation regionally, nationally and internationally, and is among the top five providers of specialised health services. It supports patients with rare and complex medical, surgical and neurological conditions, cancers and genetic disorders, and is committed to equality, diversity and sustainability, aiming for Net Zero by 2030 (direct footprint) and 2040 (footprint plus).
The role is an administration opportunity within Women’s Services, supporting Reception and Ward areas. The successful candidate will join the Admin Team to handle pathway administration – registering patients, making appointments, taking calls, reception duties and other roster‑allocated tasks. The service operates 24/7, requiring evening and weekend work.
Responsibilities
- Provide and maintain an efficient and reliable 24‑hour admissions service for women attending the Maternity Unit.
- Provide an efficient out‑patient service for women attending the Maternity Assessment Unit for urgent out‑patient and day‑case care.
- Ensure patient documents are prepared and delivered to the maternity unit in a timely manner.
- Provide admissions information to patients, relatives and staff.
- Deal with telephone enquiries promptly.
- Provide assistance and guidance to patients/visitors on arrival to the hospital.
Requirements
- GCSE standard of education or equivalent qualification/experience.
- Experience of reception duties.
- Experience of administrative duties.
- Ability to follow given instructions and pay attention to detail.
- Excellent computer literacy skills.
- Positive attitude and self‑motivation.
Skills
- Essential: Excellent communication skills; organisational skills.
- Desirable: Data input/keyboard skills; ECDL; medical records/PAS knowledge; NHS environment experience.
Schedule
- Part‑time hours available (various).
- Service runs 24/7; evening and weekend work required.
- Interview date: 2 October 2026.