Receptionist 4

Responsibilities

• Welcome employees, guests, and vendors with a courteous presence and ensure each interaction creates a positive first impression.
• Manage incoming phone traffic, respond promptly to calls routed to the front desk, and connect inquiries to the appropriate teams or individuals.
• Issue and track visitor and employee badges while following site access and security procedures.
• Receive, sort, and distribute mail, packages, and courier deliveries, and help resolve delivery issues when they arise.
• Enter, monitor, and assign service requests and work orders to support smooth facility operations.
• Provide general clerical assistance, including handling correspondence, ordering office supplies, and supporting administrative needs for the site team.
• Answer routine questions from clients and staff, and escalate more complex concerns to the appropriate contact for resolution.
• Maintain an orderly, clean, and safe reception and front office environment in alignment with workplace standards.
• Aid with conference room and basic audiovisual support as needed to help meetings run efficiently.

Requirements

• A high school diploma or equivalent required.
• At least 1 year of experience in reception, front desk, facilities administration, property administration, or a similar customer-facing support role.
• Strong customer service background with the ability to build rapport and communicate effectively with visitors, employees, and business partners.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, along with comfort using database or mapping tools.
• Ability to manage multiple tasks, stay organized, and handle time-sensitive requests in a fast-paced onsite environment.
• Familiarity with mail handling, badging, inbound call management, and general clerical support responsibilities.
• Ability to lift files, access filing cabinets, and remain standing or move throughout the office as needed during the workday.
• Bilingual Spanish and English communication skills are highly desirable.

Qualifications

High school diploma or equivalent required.

At least 1 year of experience in reception, front desk, facilities administration, property administration, or a similar customer-facing support role.

Strong customer service background with the ability to build rapport and communicate effectively with visitors, employees, and business partners.

Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, along with comfort using database or mapping tools.

Ability to manage multiple tasks, stay organized, and handle time-sensitive requests in a fast-paced onsite environment.

Familiarity with mail handling, badging, inbound call management, and general clerical support responsibilities.

Ability to lift files, access filing cabinets, and remain standing or move throughout the office as needed during the workday.

Bilingual Spanish and English communication skills are highly desirable.

Skills

• Customer Service
• Microsoft Office Suite
• Mail Handling
• Badging
• Inbound Call Management
• General Clerical Support

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.

Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.

Visit roberthalf.gobenefits.net for more information.

Pay

The pay for this role is commensurate with experience.

Schedule

The schedule for this role is typically full-time.