Receiving Trainer, First Shift

About the role

During non-training days/shifts, employees in the Operations Trainer position are expected to perform the regular duties of the respective position for which they are a trainer: Material Handler, Picker/Packer, Shipper, Receiver, Lift Truck Driver, or Auditor. During training periods, they will spend time teaching and training new hires and existing employees their role's essential job functions, skills, and processes while maintaining high levels of quality, accuracy, and production. This role typically reports into the Operations Supervisor and is based in our Stockbridge Distribution Center.

Responsibilities

• Perform on-the-job training with existing employees and new hires
• May perform classroom training with existing employees and new hires, as needed
• Provide feedback to Training Coordinator and supervisors on associate progress
• Identify training and process gaps/deficiencies and make recommendations for improvement
• Follow training SOP's and complete any associated documentation
• During non-training days/shifts, perform the regular duties of the respective position for which they are a trainer
• Maintain a strong attendance record and a high-level of dependability
• Maintain minimum performance standards while performing assigned job functions
• Work safely and abide by all of Carter's Safety rules and procedures
• Employees are expected to be flexible to perform job duties outside of their normal duties and to shift to areas outside of their home department as necessary to support customer service and efficiencies
• Perform other tasks as assigned

Qualifications

• Basic knowledge of WMOS, including scanner tasks and functions
• Team player willing to perform various job duties to support the department and the facility objectives and key performance indicators
• A customer-service orientation willing to exceed the expectations of our customers
• Ability to lift up to 50 pounds repetitively, scan with RF equipment, bend, twist, and be on your feet for shifts up to 12 hours long
• Ability to communicate clearly and effectively with others (Supervisors, Managers, and peers)
• Flexibility to work overtime and comply with blackout periods (no vacation or personal time allowed) during peak periods
• Efficiently handle tasks to include material handling and stock movement