Receiving Team Lead- Full Time

About the role

The Team Leader provides daily direction to the associates in one of the departments within the store, focusing on areas such as merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

Responsibilities

• Supports the Group Sales or Department Manager in achieving Departmental Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals.
• Prepares to-do / Task lists.
• Executes all merchandising directives, including preparing the "Top 25 list" and maintaining all plan-o-grams as set by the Corporate Office.
• Maintains a pleasant and productive shopping experience for all customers.
• Affords assistance to the Group Sales or Department Manager and Human Resources Manager in staffing the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with the Group Sales or Department Manager and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
• Solves customer and associate opportunities with the Group Sales or Department Manager and Human Resources Manager.
• Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
• Remains Product "expert" through ongoing product knowledge training; conducts product demos to the entire staff.
• Affords assistance to the Group Sales or Department Manager with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determination of proper assortments; accuracy of inventory; proper display, signing, and pricing of all advertised items.
• Affords assistance to the Group Sales or Department Manager in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment-free working environment for all associates.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

Qualifications

• Minimum Degree Required: High School Diploma or equivalent.
• Experience: 2 to 4 years in Retail Sales.
• Supervisory experience is a plus.

Skills

• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to read and analyze certain reports.
• Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public.
• Ability to conduct meetings and presentations to groups.
• Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
• Demonstrated strong interpersonal skills.
• Ability to establish and maintain effective working relationships with co-workers, associates, customers, and with the Corporate Staff.

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, Voluntary benefits, 401k Retirement Savings, Paid holidays, Paid vacation, Paid sick time, Bass Pro Cares Fund, and more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.