Receiving Submission Processing Specialist - Paper Money, PMG

Responsibilities

• Receive customer submissions and verify shipment contents against submission forms
• Accurately enter submission data into CCG’s internal database system
• Communicate with our internal customer service department to confirm or clarify submission information
• Prepare submissions for internal production processes
• Collaborate with internal teams to ensure timely and accurate submission handling
• Maintain clean, organized, and compliant workspaces in accordance with company standards
• Perform other duties as assigned based on business needs
• Frequently handle incoming orders, including lifting and carrying boxes weighing up to 40 pounds as part of the receiving and processing workflow

Qualifications

• 1-2 years of consecutive work experience; prior receiving or data entry experience is a plus but not required
• Strong attention to detail and excellent organizational skills
• Comfortable working in a fast-paced environment and managing multiple priorities
• Customer-focused mindset with strong communication skills
• Familiarity with ticketing systems such as Zendesk, Trello, or similar, preferred
• Proficiency with Excel and basic computer applications
• Ability to work occasional overtime based on business needs
• High school diploma or equivalent required
• Ability to safely perform the physical requirements of the role, including sitting for extended periods and lifting items weighing up to 40 pounds

Benefits

• Hourly rate of $17/hr.
• Full-time, M-F
• Comprehensive benefits including Medical, Vision, and Dental Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) retirement plan with company match
• Career development & learning opportunities
• Exposure to the collectibles industry