Receiving Clerk

Duties & Responsibilities

• Receive, inspect, and store incoming goods according to established SOPs.
• Verify quantities and quality against packing slips and purchase orders.
• Ensure proper labeling, dating, and rotation based on FIFO (First In, First Out).
• Maintain accurate stock levels for all OS&E, housekeeping supplies, spa products, minibar items, F&B non-perishables, and operational materials.
• Conduct regular cycle counts and participate in monthly/quarterly/year-end inventories.
• Report low stock levels, discrepancies, damaged goods, or quality concerns promptly.

Storeroom Organization & Cleanliness

• Maintain storerooms in a clean, organized, and Forbes-standard condition at all times.
• Ensure proper shelving, storage layout, and accessibility for all items.
• Uphold sanitation standards, proper chemical storage, and safety compliance.
• Monitor and maintain cleanliness schedules, including sweeping, mopping, and trash removal.

Requisitions & Distribution

• Accurately pick, pack, and distribute items based on approved department requisitions.
• Deliver goods in a timely and courteous manner to Housekeeping, Engineering, Spa, F&B, Retail, Security, and other departments.
• Assist with the organization of special deliveries and high-value or controlled items.
• Ensure all transactions are recorded in the hotel’s inventory or purchasing system.

Receiving Support

• Assist the Receiving team with unloading deliveries, checking invoices, and staging goods for stocking.
• Help maintain order and safety within loading dock and receiving areas during high-volume delivery periods.
• Coincide with the Loading Dock Manager on delivery discrepancies or storage concerns.

Required Skills & Experience

• Prior experience in storeroom, warehouse, retail stock, or receiving operations preferred; hospitality experience strongly valued.
• Basic understanding of inventory systems and stock control procedures.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to prioritize tasks and manage time in a fast-paced environment.
• Strong communication and teamwork abilities.
• Experience using procurement/inventory systems preferred.

Physical Requirements

• Ability to lift, push, pull, and carry 30–50 lbs. frequently.
• Prolonged periods of standing, walking, and moving inventory items.
• Bending, kneeling, reaching, and climbing ladders or step stools as needed.
• Ability to operate pallet jacks, carts, and hand trucks safely.
• Comfort working in varying temperatures (storerooms, loading dock, walk-ins).
• Ability to work early mornings, evenings, weekends, or holidays based on operational needs.