Receiving Clerk-1

About the role

The Receiving Clerk at Children’s is responsible for managing inbound and outbound shipments, ensuring accuracy and quality control, and maintaining a safe, clean, and orderly working environment.

Responsibilities

• Maintains a safe, clean, and orderly working environment on the dock and in the storeroom.
• Engages Manager when support is needed.
• Makes sure all inbound and outbound shipments are managed correctly, including signing delivery documents and checking in packages and equipment.
• Verifies the correctness of deliveries by comparing them to purchase orders, manifests, bills of lading, invoices, and other documents.
• Captures receipts and packing slips in Workday and stores them according to document retention policy.
• Organizes and places supplies received on proper shelves and skids, and assigns tasks to Supply Chain Techs as needed.
• Ensures temperature-sensitive products and urgent purchase orders are expedited for delivery and assigns delivery tasks to distribution techs, as needed.
• Implements sweeps of the shelf and shipments to monitor for critical deliveries needing assignment.
• Completes required receipt tracking for Human Tissue and reports damages and shortages to the vendor and buyer.
• Labels equipment and/or bulk pallets stored on dock with relevant information and works with customers and Manager to ensure product is removed from the dock in a timely manner.
• Prepares and schedules outgoing supply shipments, product returns, and mail using preferred shippers, when appropriate.
• Aids customers, as needed, in packaging products for return to vendor and filling out any necessary paperwork.
• Resolves Invoiced Not Received Reports daily and partners with customers, accounts payable, purchasing, and vendors to resolve exceptions.
• Identifies trends and root causes and partners with Manager on process improvement initiatives.
• Demonstrates excellent customer service to hospital staff, patients, and visitors.
• Sets up creative solutions to meet customer requests.
• Courteously and professionally responds to all customer inquiries and takes on special projects as assigned.

Requirements

Experience: 2 years of experience in Supply Chain. Preferred Qualifications: Experience with Workday, receiving and resolving INR exceptions, and healthcare experience. Associate of Arts Education, high school diploma or equivalent, certification summary, no professional certifications required. Knowledge, Skills, and Abilities: Excellent written and verbal communication skills, proficiency in Microsoft Office Suite, emphasis on Excel and Word, proficiency with Materials Management systems (i.e. Workday, Lawson, SAP, etc.), strong organizational, problem-solving, interpersonal, and analytical skills, ability to manage priorities and workflow, versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm, good judgment with the ability to make timely and sound decisions, demonstrated ability to resolve discrepancies and drive outcomes.

Qualifications

No professional certifications required.

Skills

Excellent written and verbal communication skills, proficiency in Microsoft Office Suite, emphasis on Excel and Word, proficiency with Materials Management systems (i.e. Workday, Lawson, SAP, etc.), strong organizational, problem-solving, interpersonal, and analytical skills, ability to manage priorities and workflow, versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm, good judgment with the ability to make timely and sound decisions, demonstrated ability to resolve discrepancies and drive outcomes.

Benefits

Children’s Healthcare of Atlanta offers competitive benefits, including health insurance, retirement plans, and paid time off.

Pay

Competitive salary commensurate with experience.

Schedule

Regular schedule, details provided in job description.

Children’s Healthcare of Atlanta

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.