Receiving Associate

Key Responsibilities

• Receive vendor shipments via purchase order number and customer returns by RM number using
• Inspect and verify for correct amounts, description, label accuracy, quality assurance and disposition of product.
• Label/package product being received according to standardized procedures.
• Document accurately via discrepancy sheets for product overages, shortages and damages.
• Log shipment errors and communicate them to the Receiving Manager, Team Lead and Inventory Control Department.
• Stage received product within proper stage location in a manner which facilitates workflow steps.
• Build necessary pallets for incoming product according to storage zone.
• Operate forklift and/or pallet jack to perform department related tasks.
• Aid Inventory Control with product storage slotting.
• Collaborate with customers, both internal and external, to resolve inquiries and concerns about product and process recognizing when to escalate to a team lead and/or manager.
• Maintain a clean receiving area, ensuring no debris and product.
• Assist with talent and workforce planning.
• Work in a team environment.
• Promote and maintain a clean and safe work environment by complying with procedures, policies, training, and regulations.
• Ensure established policies and procedures are followed.
• Participate in continuous improvement project team activities.

Education/Experience/Qualifications

• A high school diploma or GED, required.
• Minimum of one-year related experience.
• A powered industrial truck (PIT) license (Forklift license) or the ability to obtain a PIT license.
• Familiarity with the company purchase order system (Trend) and Warehouse Management System (IRMS) preferred.
• A valid driver’s license required.

Skills & Abilities

• Ability to communicate effectively through speaking, listening, and writing.
• Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders.
• Keep manager informed of department activity.
• Ability to utilize computer and applicable systems and software.
• Excellent problem-solving skills and sound judgment.
• Adapt to frequent changes in the work environment.
• Use equipment and materials properly.
• Must be able to practice safe work habits.