Receiver

About the role

The Receiver is primarily responsible for inventory control, receiving accuracy, and compliance routines that support store operations. The role executes receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and reporting processes while maintaining partnership with the Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations leadership.

Responsibilities

• Maintain regular and predictable attendance; work scheduled shifts and varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Deliver on Legendary Customer Service through GURA: Greet the Customer; Uncover Customer’s Needs & Wants; Recommend Product Solutions; Ask to Add Value; Appreciate the Customer.
• Reinforce Leading with Legendary behaviors through customer engagement, team-member coaching, and accountability for execution.
• Use A+ Coaching routines to develop team members, improve selling behaviors, and reinforce consistent operating standards.
• Complete forklift and propane inspections and key propane use as required.
• Pull waiting OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
• Complete BOPIS Reconciliation Report and BODFS Reconciliation Report according to company standards.
• Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
• Receive and key truck, execute truck unload plan, stage totes for Freight Team Leader, and complete Loader Feedback Survey.
• Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
• Create Fill to Capacity picklists for the Freight Team as assigned.
• Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
• Review Negative On Hand Report and execute required follow-up.
• Review and execute buybacks and RTV processes.
• Check ACT for assigned tasks and complete assigned receiving, inventory, and compliance actions.
• Key daily defectives, print Summary Report, and submit to the Store Operations Manager.
• Complete Fire Extinguisher sign off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal program requirements.
• Complete monthly food expiration reviews for Feed/Food and Registers.
• Check High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
• Process UPS/FedEx shipments, freight claims, used oil recycling, and used tires recycling where applicable.
• Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders.
• Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
• Operate forklift, baler, cash register/computer, and other equipment as needed; assist customers with loading purchases.
• Complete all documentation associated with the above job duties accurately and timely.
• Obtain license or certifications as needed by the business.

Requirements

• Must be 18 years of age or older and possess a valid driver’s license.
• Must be able to read, write, and count accurately.

Preferred Qualifications

• Shipping/receiving experience.
• Retail experience and/or farming, ranching, pet/equine, or welding knowledge.
• High school diploma or equivalent.
• Basic computer skills/experience.
• Basic math skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

Work environment is favorable, generally inside with moderate noise. Work shifts vary by store, generally no less than 4 hours and may exceed 10 hours. Indoor floors and outdoor lots are typically hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature. Ability to work outdoors in adverse weather conditions.

Physical Requirements

This position is non-sedentary. Essential to perform all listed tasks (with or without reasonable accommodation):

• Constantly operate a forklift.
• Operate and use all store equipment (e.g., dolly, handtruck, forklift, baler, computer, cash register).
• Push and pull merchandise up to 2,000 pounds with proper material handling equipment.
• Occasionally lift or reach merchandise overhead.
• Move and transfer merchandise weighing up to 50 pounds throughout the store.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Move throughout the store for an entire shift.
• Safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Read, write, and count accurately to complete documentation.
• Utilize strong written and verbal communication skills to communicate effectively with team members and customers.
• Process information/merchandise through the point-of-sale system.
• Handle and be in contact with birds/poultry.
• Successfully complete training and certification to dispense propane.
• Successfully complete all required training and certification.
• Travel as required in support of district needs.