Receiver
About the Role
The Receiver is primarily responsible for inventory control, receiving accuracy, and compliance routines that support store operations. The role executes receiving, inventory adjustment, reconciliation, transfer, buyback/RTV, compliance, and reporting processes while maintaining partnership with the Store Operations Manager. The updated operating model narrows Receiver ownership away from front sidewalk/sidelot presentation and backroom/dock/assembly recovery, which are owned by Operations leadership.
Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts, including varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
- Use A+ Coaching routines to develop Team Members, improve selling behaviors, and reinforce consistent operating standards.
- Complete forklift and propane inspections and key propane use as required.
- Pull waiting OMNI orders in the morning and support BOPIS/OMNI reconciliation routines.
- Complete BOPIS Reconciliation Report and BODFS Reconciliation Report according to company standards.
- Receive Direct POs, Mixing Center freight, Bulk Center freight, and DC receiving transfers, including new and open transfers.
- Receive and key truck, execute truck unload plan, stage totes for Freight Team Leader, and complete Loader Feedback Survey.
- Stock and tag direct vendor freight, front/sidelot DC freight, and leather footwear according to process standards.
- Create Fill to Capacity picklists for the Freight Team as assigned.
- Key inventory adjustments and correct or adjust inventory discrepancies according to company process and Store Operations Manager direction.
- Review Negative On Hand Report and execute required follow-up.
- Review and execute buybacks and RTV processes.
- Check ACT for assigned tasks and complete assigned receiving, inventory, and compliance actions.
- Key daily defectives, print Summary Report, and submit to the Store Operations Manager.
- Complete Fire Extinguisher sign off, Biological Cooler rotation, PER review, Battery Program routines, and hazardous waste disposal program requirements.
- Complete monthly food expiration reviews for Feed/Food and Registers.
- Check High Dollar List; find and label Rainchecks, BOPIS DC Transfer, and Subscription items.
- Process UPS/FedEx shipments, freight claims, used oil recycling, and used tires recycling where applicable.
- Complete Layaway Review, Special Order Review, Raincheck Review, INR Review, RGO Review, Open and New Transfers In Review, and Verify Ship to Store Orders.
- Partner with the Store Operations Manager on inventory control, compliance, receiving standards, and process follow-up.
- Operate forklift, baler, cash register/computer, and other equipment as needed; assist customers with loading purchases.
- Complete all documentation associated with job duties accurately and timely.
- Obtain license or certifications as needed by the business.
- May be required to perform other duties as assigned.
Requirements
- Must be 18 years of age or older and possess a valid driver’s license.
- High school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately.
- Shipping/receiving experience preferred but not required.
- Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
Skills
- Basic computer skills/experience.
- Basic math skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
- Working environment is favorable, generally working inside with moderate noise.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 10 hours.
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.); lighting and temperature are adequate.
- Ability to work outdoors in adverse weather conditions.
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
Physical Requirements
- This position is non-sedentary. Must have the physical and mental stamina to move throughout the store and outdoor areas quickly and safely.
- Ability to constantly operate a forklift.
- Ability to operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under the age of 18.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g., pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to move throughout the store for an entire shift.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
- Ability to process information/merchandise through the point-of-sale system.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete training and certification to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
- Ability to successfully complete all required training.
- Ability to travel as required in support of district needs.
Benefits
At Tractor Supply and Petsense by Tractor Supply, full-time and part-time Team Members are eligible for a comprehensive benefits package. Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. Benefits include:
- Medical, dental, and vision coverage.
- Company-paid life and disability insurance.
- Paid parental leave.
- Tuition reimbursement.
- Family planning resources such as adoption and surrogacy assistance.
For more specific information about the benefits and leave policies, visit the provided link.