Receiver

Essential Duties and Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Receive and sort shipment using the proper receiving procedures.
• Operate a fork lift and/or pallet jack safely and efficiently with proper licensing.
• Separate Special Orders from delivery and process according to store policy.
• Tag all required items with security tags (if applicable).
• Establish and maintain strict organization standards in the backroom.
• Maintain organized and accurate files for all paperwork related to the backroom.
• Process all damage claims according to store policy and maintain related paperwork.
• Follow up on all damage claims and returns in a timely manner.
• Absorb and unload incoming freight.
• Assist with stocking freight.
• Answer customer service phone calls.
• Maintain all backroom tools and supplies as necessary.
• Ensure proper rotation of perishable product, ie. feeds, pet food.
• Maintain cleanliness of backroom and outside of store.
• Control and Maintain cleanliness of backroom and outside of store.
• Maintain compliance with company policies and achieve standards to meet audits.

Receiver Requirements

• Good oral and written communication skills in order to effectively interact with customers, vendors and other associates in person and on the telephone.
• Customer service oriented and team oriented.
• Excellent organizational skills and ability to effectively manage multiple tasks simultaneously.
• Knowledge of basic computer systems.
• Able to stand for extended periods of time as well as be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50lbs, handle large odd shaped items, and stock items in overhead area.