Receiptionist

About the role

The Receptionist in our manufacturing facility serves as the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional environment. This role is critical in managing front desk operations, including handling incoming calls, scheduling appointments, and coordinating communication across departments.

Responsibilities

• Greet and assist visitors and employees in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly and accurately.
• Manage scheduling and calendar appointments for meetings and facility tours.
• Handle incoming and outgoing mail and packages, ensuring proper distribution.
• Maintain the reception area to ensure it is tidy and presentable at all times.
• Support administrative tasks such as data entry, filing, and document preparation.
• Cookpordicate communication between departments and relay messages efficiently.
• Aid with basic inventory management of office supplies and reorder as needed.

Qualifications

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Preferred Qualifications

• Experience working in a manufacturing or industrial environment.
• Familiarity with office equipment such as multi-line phone systems and printers.
• Basic knowledge of health and safety protocols relevant to manufacturing settings.
• Customer service training or certification.
• Ability to use scheduling and visitor management software.