Real Estate Transaction Operations Manager

Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. CE distributes industry-leading brands such as Carrier, Bryant, Payne, GREE, and other HVAC and refrigeration equipment, along with a full line of aftermarket parts, supplies, and accessories. With over 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, and more than 2,000 employees, CE provides best-in-class service through its vast footprint, inventory, and e-commerce platform. Our vision is to become a world-class distribution company through the relentless pursuit of service excellence.

About the role

The Real Estate Transaction/Operations Manager will support the administration and operations of a large commercial real estate portfolio. This role involves assessing market trends, preparing and executing renewal negotiation strategies, analyzing proposals, developing economic and deal summary packages, evaluating lease amendments, and ensuring compliance with lease agreements. The position supports regional teams in repair and maintenance obligations and other operational tasks.

Responsibilities

• Support day-to-day administration and operation of a large commercial real estate portfolio, ensuring efficient management, compliance, and reporting.
• Prepare renewal negotiation strategies with existing landlords, analyze proposals, and provide counteroffer recommendations.
• Prepare and review lease amendment agreements and commencement date certificates to ensure compliance with negotiated terms.
• Follow up with the field organization to gather renewal requirements and prepare economic and deal summary packages.
• Evaluate localized real estate market rents and trends to inform renewal negotiation strategies.
• Analyze, research, and compile data from facility lease agreements, contracts, and amendments related to obligations, options, critical dates, repairs, and maintenance.
• Track and monitor critical dates for facility leases, administer sublease agreements, and evaluate opportunities for subleasing surplus square footage.
• Track performance metrics for all real estate transactions and coordinate with field resources to ensure estoppel compliance.
• Review estoppel documents for accuracy and provide counter comments where applicable.
• Prepare standardized and customized reports to monitor, track, and communicate key portfolio metrics and transactional status.
• Assist in maintaining the real estate management system.
• Coordinate with the field organization to obtain repairs and maintenance compliance documentation and tenant improvements requirements.
• Engage with landlords/property managers for accountability with reported lease-obligated repair and maintenance requirements.
• Develop and maintain an HVAC preventative maintenance tracking program, ensure compliance with lease obligations, and provide relevant data to landlords/property managers.

Responsibilities may vary depending on the specific needs of the organization. This job description is not intended to be an exhaustive list of all duties.

Requirements

• BA/BS in business, finance, or a similar analytical discipline.
• 3 to 5 years of related work experience in commercial real estate-portfolio administration/project management preferred.
• Understanding of commercial real estate lease negotiations, deal structures, and lease terms.
• Proficient in Excel, Word, and PowerPoint.
• Familiarity with Tango Analytics or lease accounting rules is a plus.
• Understanding of construction/project management/layout/design is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently on tasks.
• Highly motivated, results-oriented, and a strong work ethic.
• Detail-oriented with excellent time management and organizational skills.
• Strong customer service orientation with the ability to work across multiple departments.

Pay

$75,000 - $95,000 per year.

Benefits

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-term and Long-term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick Time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program