Real Estate Technology Service Now/Nuvolo Senior Consultant

Work you’ll do

• Leading and participating in the full lifecycle of ServiceNow and Nuvolo implementations, including requirements gathering, solution design, configuration, development, testing, deployment, and post-production support
• Assessing client business and technology needs through stakeholder interviews, current-state analysis, and problem diagnosis; developing recommendations and supporting implementation of proposed solutions
• Architecting and configuring ServiceNow and Nuvolo solutions, including data mapping, data migration, workflow design, and integration with enterprise systems
• Translating business requirements into technical solutions by coordinating across client stakeholders, functional teams, and developers to support accurate and timely delivery
• Coaching junior practitioners and supporting multiple workstreams by prioritizing tasks, managing deadlines, and adapting to changing client needs

Qualifications required

• Bachelor’s degree from an accredited university
• 5+ years of consulting experience in a professional services environment with a large or boutique consulting firm, or as an internal consultant within industry, including 5+ years of hands-on ServiceNow or Nuvolo implementation experience
• Experience leading 5+ full lifecycle ServiceNow or Nuvolo implementations
• Experience architecting, configuring, or customizing ServiceNow- or Nuvolo-based solutions, including data mapping, data migration, legacy transformation, and integration with enterprise systems
• Experience enhancing or customizing ServiceNow-based applications using JavaScript, AngularJS, ReactJS, Cascading Style Sheets (CSS), HyperText Markup Language (HTML), and application programming interfaces (APIs)
• ServiceNow Certified System Administrator (CSA) certification and experience with Workplace Service Delivery (WSD), Enterprise Asset Management (EAM), Field Service Management (FSM), or Clinical Device Management (CDM) modules
• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

Preferred

• Experience in real estate, facilities management, maintenance & operations, capital projects, or space management
• Technical and functional knowledge of JavaScript, ReactJS, CSS, HTML, API integration, and other web-based scripting tools and methodologies
• Experience with Connected Workplace modules within the Nuvolo Integrated Workplace Management System (IWMS) platform
• Multiple CIS/CAD certifications, CTA