Real Estate Servicing Advisor

Responsibilities

• Research and error corrections
• Variety of mortgage modifications
• Posting of settlement checks
• Follow up on insurance loss funds
• Processing payoffs
• Rate changes on adjustable rate mortgages
• Private mortgage insurance processing and waiver requests
• Requests for release of collateral
• Quality assurance checks on system and personal output
• Establish real estate secured loans
• Issue checks
• Properly secure/collateralize real estate loans
• Make payments to real estate loans
• Set up and maintain escrow accounts
• Understand and troubleshoot escrow analysis
• Satisfy real estate loans
• Member Phone Calls: Handle member inquiries and provide assistance over the phone.
• Insurance Mail Processing: Process incoming insurance-related mail.
• Loan Review and Disbursement: Review and disburse Real Estate Equity (REE) and Home Equity Line of Credit (HELOC) loans.
• Payoff Letters: Generate payoff letters for members and third parties.
• Escrow Management: Set up and remove escrow accounts (including Escrow/PMI waivers).
• Insurance Claims Processing: Gather and process insurance claims related to real estate.
• Other duties as assigned.

Requirements

• High School Diploma (Required)
• Any equivalent combination of experience and education

Qualifications

• High School (Required)
• Any equivalent combination of experience and education

Skills

• Excellent communication skills
• Attention to detail
• Knowledge of real estate servicing processes
• Ability to handle multiple tasks simultaneously

Benefits

• Hybrid work model with minimum of 60% onsite expectation
• Opportunities for growth and learning
• Long-standing company history

Pay

• TBD

Schedule

• Monday - Friday, 9am - 5pm