Real Estate Management Intern - Philadelphia, PA

About the role

Since 1999, Trinity Property Consultants has been shaping community environments and refining living spaces with a focus on resident satisfaction. Our three brands — Social Student Spaces, ReNew Apartment Communities, and Arrive Luxury Communities — address every stage of life. Resident programs such as RENTsparency, Smart Apartment, Green Team, and Together emphasize transparency, customer service, technology, and community engagement. We recruit experienced management professionals and provide state-of-the-art systems, training, and advancement opportunities to empower each team member.

Our Real Estate Management Internship is a 10‑week paid program in which the intern rotates through all aspects of property management at an assigned community, including Leasing, Assistant Manager, Manager, Maintenance, Operations, and Corporate (for select locations). Interns are mentored by a senior leader and many work hands‑on with the leadership team on real‑world special projects.

Under the direct supervision of an assigned mentor, the intern helps residents find their home while working side‑by‑side with our professional team to create a thriving living experience. Our dynamic portfolio is growing quickly as we provide investors with ethical investment opportunities through renovation projects. We seek interns with an entrepreneurial spirit and a can‑do attitude to advance their career knowledge in the multifamily industry.

Pay

$19 to $23 hourly.

Responsibilities

• Practice sales techniques
• Marketing in‑house and offsite, including developing marketing analysis reports
• Learn and use industry software programs
• Participate in property tours and site visits
• Learn maintenance management proficiencies and techniques, including processing maintenance requests
• Provide superior customer service
• Complete market surveys
• Learn and demonstrate proficiency of the leasing process
• Process accounts receivable
• Provide clerical and phone support
• Maintain digital and paper records
• Maintain a community calendar of scheduled events
• Complete pre‑inspections to ensure rent readiness
• Assist with legal eviction processes
• Practice critical resolution decision‑making skills and demonstrate ability to resolve resident complaints
• Review the financial move‑out process
• Additional tasks or duties as assigned by community leadership

Qualifications

• Excellent ability to address the needs of community members, prospects, and vendors
• Excellent communication skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing
• Ability to handle stress effectively
• Exhibit strong leadership skills
• Intermediate computer and internet knowledge, including accounting, property management software, printers, telephones, fax machines, and photocopiers
• Intermediate knowledge of MS Word, Excel, and Outlook

Requirements

• Enrolled in a 4‑year accredited program; Real Estate, Hospitality, or Property Management preferred. Sophomore year completed by start of internship preferred.
• 1‑year of work experience and/or extracurricular activity involvement preferred.
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on‑site resident management software functions.
• Physical demands: regularly sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands; occasionally climb; work at a personal computer and talk on the phone for extended periods; detect auditory and/or visual alarms; available for extended/flexible hours and weekends as needed.
• Professional expectations: always be professional; demonstrate punctuality, perfect attendance, and a positive attitude; be dependable, organized, and exercise good judgment; display initiative and ability to learn; maintain good working relationships with peers.
• Commitment to ongoing professional development and career growth through the Fowler Internship Program.

Schedule

Internship may require availability to work some nights and weekends. Regular attendance and active participation at company functions and events may also be required.