Re Entry Advisor - Part Time

Overview The Re-entry Advisor supports student retention and re-enrollment efforts by maintaining regular contact with former, absent, and at-risk students to encourage persistence and successful return to school. This role conducts outreach, provides information on available resources, coordinates re-entry opportunities, and assists students in overcoming barriers to enrollment. Working closely with campus leadership and student services teams, the Reentry Advisor tracks student engagement activities, supports retention initiatives, and helps promote positive student outcomes. Pay Range: $18.00 - $23.00 Location: Tampa, FL (Onsite) Days: Tuesday, Wednesday, & Thursday Hours: 11:30 am - 6:30 pm Responsibilities Conduct daily outreach to former students through phone calls, email, text messages, and other communication methods to encourage re-entry and continued enrollmentMaintain ongoing contact with prospective re-entry students and document outreach activities, follow-up efforts, and outcomes in designated systemsMeet with students who are considering withdrawal to discuss available resources, re-entry opportunities, and next steps for returning to schoolContact absent students to identify barriers to attendance, provide support resources, and encourage continued participationParticipate in weekly campus accountability meetings and provide updates on student outreach activities and re-entry progressSupport campus re-entry initiatives and retention efforts designed to increase student re-enrollment and persistenceAssist the Student Affairs team in connecting students with internal and external support services that promote student success and re-entry goalsProvide excellent customer service to students, alumni, and community partners while promoting student success and retention while adhering to confidentiality requirements and company policiesOther duties as assigned Qualifications Education / Experience HS Diploma / GED (required)Associate degree in related field (preferred)Minimum of two (2) years’ professionally relevant work experience (required); Specific experience in student services, admissions, or student retention (preferred) Skills Conduct a high volume of outbound phone calls and follow-up communications while maintaining professionalism and empathyDemonstrate basic understanding of core job functions and toolsFollow instructions and established procedures with supervisionParticipate in team discussions and training sessionsAsk clarifying questions to build understandingShow openness to feedback and learningUse standard software tools (e.g., Microsoft Word, Excel) at a beginner levelMaintain focus on assigned tasks and meets basic deadlinesDemonstrate curiosity and willingness to develop new skillsFollow structured guidance to complete assigned workBuilds strong customer relationships and delivers customer-centric solutionsAchieves results consistently, even in tough circumstancesDevelops and delivers multi-mode communications tailored to diverse audience needsSeeks new growth opportunities and challenges through formal and informal development channels Abilities Able and willing to:Communicate, think, learn, and reasonUse computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasksSafely ambulate and/or maneuver when on-site at Company locationsDemonstrate and utilize active listening, inductive reasoning, information ordering and category flexibilityAbility to use good judgment, problem-solving and decision-making skillsAbility to maintain confidentiality and manage sensitive information with discretionAbility to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneouslyAbility to gain, understand and apply information and data as it relates essential functions of the positionAbility to foster long-term relationships with stakeholders Work Environment Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is designated as On Campus or On site; Work environments may include exposure to student learning environments with a variety of conditions. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. No travel required