RCM Quality Specialist

This is a Fully Remote Job About Our Client:BJC HealthCare is a large nonprofit health care organization serving the greater St. Louis, southern Illinois, and southeast Missouri regions. It operates 14 hospitals and multiple community health locations, providing a range of services including inpatient and outpatient care, primary care, community health and wellness, and more. As the largest provider of charity care and community benefits in Missouri, the organization delivers significant financial assistance to patients and supports community programs, research, and regional economic development. It is affiliated with the Washington University School of Medicine, offering access to advanced medical science and technology. About the Opportunity:The RCM QUALITY SPECIALIST role focuses on enhancing the performance and quality standards of Revenue Cycle Management (RCM) teams. This position is responsible for ensuring team members have the necessary training, resources, and feedback to succeed, analyzing individual and systemic performance gaps, and developing mitigation plans. The role contributes to improving billing processes and overall revenue cycle operations by maintaining and advancing quality management systems and collaborating with leaders and training specialists. Responsibilities:Identify key metrics for individual and team performance in revenue cycle operationsDevelop and improve quality management systems for performance audits and mitigation plansConduct performance audits and communicate findings to leadersAnalyze performance reports to identify trends and root causes of quality gapsCollaborate with leaders to develop and implement mitigation strategiesEnsure standard work documentation is current, accurate, and incorporated into training materials Requirements:Associate's Degree2-5 years of relevant experience Preferred Qualifications:Bachelor's Degree5-10 years of relevant experienceNo supervisor experience required Pay Range and Compensation Package:The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors. Benefits & Perks:Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hireDisability insurance paid by the organizationAnnual 4% automatic retirement contribution401(k) plan with matching contributionsTuition assistance available immediatelyHealth care and dependent care flexible spending accountsPaid time off combining vacation, sick days, holidays, and personal timeAdoption assistance Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.