RCIS Crop Claims Specialist, ND

About the role

Zurich North America is hiring an RCIS Crop Claims Specialist or Claims Crop Field Adjuster I to join the Rural Community Insurance Services (RCIS) team. This position is open to candidates willing to work within Bottineau, Rolette, Pierce, Benson, McHenry, or Ramsey counties in North Dakota.

Responsibilities

• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
• Protect Zurich’s reputation by keeping claims information confidential.
• Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies.

Requirements

High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry AND CAPP Certification must be obtained within 180 days of hire date.

Personal transportation and travel within assigned territory and travel outside of assigned area to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims.

Qualifications

• Strong verbal, written and interpersonal skills.
• Strong organization, multi-tasking and prioritization skills.
• Intermediate Microsoft office skills.

Skills

Preferred Qualifications: Strong verbal, written and interpersonal skills.Strong organization, multi-tasking and prioritization skills.Intermediate Microsoft office skills.

Benefits

Additional benefits include a bonus plan, 401K match, and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance, and a great culture.

Pay

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $47,000.00 - $77,000.00, with short-term incentive bonus eligibility set at 10%.

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich North America is an equal opportunity employer.