Rates Specialist

Responsibilities

• Assist with the implementation and maintenance of client rate arrangements and other discounts in the Finance System
• Support monthly rate maintenance for Firm clients including identifying new timekeepers and monitoring upcoming rate expirations
• Proactively review and validate current rate arrangements and cost restraints against client engagement letters and Outside Counsel Guidelines
• Provide assistance to members of the Client Operations Billing department with rate issues and inquiries
• Ensure that rate requests and inquiries are attended to on a timely basis
• Support the review of Year End rate expirations to ensure new arrangements are secured and updated
• Support annual Firm rate upload projects such as Fiscal Year End and Associate Matriculation schedules
• Monitor progress of rate requests and escalate to Supervisor when necessary
• Participate in system enhancement testing and reporting improvement activities, as needed
• Ensure adherence to Firm policies
• Maintain current documentation of existing practices
• Participate in special projects as assigned

Qualifications

• Undergraduate degree required; exposure to Legal Finance required
• 3+ years of experience in legal billing or related role preferred
• Prior experience in rates administration and/or maintenance
• Strong attention to detail and organization skills
• Strong Excel and analytical skills
• Able to efficiently review, execute, and organize high-volume of inquiry requests
• Strong knowledge of Aderant Expert Rates or similar legal finance platform
• Able to work under pressure and meet deadlines
• Able to manage high volume portfolios with great attention to detail and ability to prioritize
• Superb interpersonal skills; must be a team player and have superior customer service skills
• Strong written and verbal skills
• Flexibility to work overtime as needed