Rare Disease Account Specialist - Fort Worth, TX

About the role

Ionis Pharmaceuticals, Inc. is headquartered in Carlsbad, California, with offices in Boston, Massachusetts, and Dublin, Ireland. For more than 30 years Ionis has been the leader in RNA‑targeted therapy, pioneering new markets and changing standards of care with its novel antisense technology. The company is building on its innovative research and drug development excellence to deliver life‑transforming therapies for patients with unmet needs. The Account Specialist reports to the Region Director and is a field‑based, hybrid role responsible for building and managing long‑term relationships with physicians and other customers in the assigned territory. The specialist provides access support and education while delivering key promotional messages to advocate for people suffering from Hereditary Angioedema (HAE). The role includes representing Ionis in the HAE community, educating external customers such as physicians, nurses, billing managers, and office staff about the approved indication, clinical information, and appropriate use of Donidalorsen once FDA‑approved, as well as supporting healthcare provider offices with compliant access support.

Responsibilities

• Develop a deep understanding of the healthcare market and HAE community in the territory, including key customers and accounts treating HAE (primarily allergists), and tailor business plans to meet customer and Ionis goals.
• Educate HCPs and office staff about Donidalorsen’s brand messages, efficacy, safety, and access process using approved marketing materials and verbiage.
• Provide patient access status updates via tokenized patient hub data in the CRM and raise disease‑state awareness to create urgency for appropriate HAE treatment.
• Deliver a positive prescribing and access‑support experience, promote Ionis patient‑service offerings, and encourage appropriate program utilization.
• Participate in conferences, congresses, and scientific meetings to educate HCPs on HAE disease state and treatment.
• Gather market insights, profile accounts, and feed feedback to field leadership and marketing to inform Donidalorsen sales and marketing strategy.
• Understand local market dynamics, identify and document potential HCPs treating HAE patients, and inform commercial strategy.
• Develop and execute customer‑focused territory strategic account plans to maximize business opportunities and customer satisfaction, adjusting tactics based on insight‑driven needs.
• Participate in field meetings and training programs to master Donidalorsen brand messaging, HAE disease state, and customer‑engagement tactics.
• Stay current on evolving payer landscape and policies related to HCP/office and patient needs, and maintain certification on approved label, compliance training, and all applicable engagement policies.
• Collaborate effectively and compliantly with other Account Specialists, Patient Education Managers, Field Medical Directors, and other field teams, sharing learnings and leveraging technology to enhance multi‑channel customer engagement.
• Partner on accounts with patients seen by multiple specialties across geographies to ensure coordinated support.

Qualifications

• Valid U.S. driver’s license and driving record meeting company standards.
• Bachelor’s degree with at least 12 years of related experience, or advanced degree (e.g., MBA, PhD, PharmD) with at least 8 years of related experience.
• Minimum 4 + years of experience in pharma sales or field reimbursement/access roles, preferably with rare diseases and product launches.
• Experience engaging HCPs and IDNs, coordinating cross‑functional field teams, and supporting successful product launches.
• Strong knowledge of customer reimbursement and drug‑access education, and comprehensive understanding of the healthcare ecosystem, market‑access landscape, and payer reimbursement policies for rare‑disease products.
• Analytical skills to build product‑knowledge competency in pharmaceuticals, competitor products, and relevant disease states.
• Self‑driven with the ability to solve a wide array of customer challenges with integrity and compliance.
• Excellent communication and presentation skills.
• Proven track record of consistently meeting or exceeding quantitative and qualitative targets in a compliant manner.
• Solid understanding of and adherence to external laws, codes, and company policies governing interactions with healthcare professionals.

Benefits

Ionis offers an excellent benefits package. Details are available through the Ionis Benefits portal.

Pay

The pay scale for this position is $177,000 to $195,000.