Rare Blood Disorder Account and Community Manager - RBD-ACM – Georgia Ecosystem

From the beginning, Genentech has been a team of highly dedicated, passionate individuals united around a single purpose and an ambitious vision: delivering ever better health outcomes for patients while lowering overall healthcare costs.

About the role

The Rare Blood Disorder Account and Community Manager (RBD-ACM) is a key field-based role covering all of Georgia, with a preference for candidates living in the Greater Metro Atlanta area. The RBD-ACM focuses on understanding and addressing the needs of healthcare providers, specialty pharmacies, patients, caregivers, and patient advocacy groups to improve patient outcomes, lower costs, and enhance the quality of care.

In this role, you will:

• Serve as the primary point of contact and identify opportunities for implementing ecosystem and therapeutic-area strategies, engaging with healthcare providers, specialty pharmacies, patients, caregivers, and advocacy teams.
• Mobilize ecosystem and organizational experts to partner with customers and address their clinical, educational, and business goals.
• Proactively identify and develop solutions for complex accounts across academic, delivery network, and therapeutic-area specialty accounts.
• Deliver education to healthcare providers on product information, appropriate use, dosing, and administration based on FDA-approved guidelines.
• Collaborate with specialty pharmacies to reinforce the value proposition of the therapeutic area, conduct business reviews, and identify opportunities.
• Provide patients, caregivers, and advocacy groups with resources and information to empower their discussions with healthcare providers and active participation in healthcare decisions.
• Gather insights, support the national strategy at a local level, and represent Genentech products ethically and professionally.

Overnight travel may be required. This position involves significant driving (company-provided or personal vehicle) and prolonged periods of sitting as essential duties.

Requirements

• Bachelor’s degree (minimum) in a business, scientific, or clinical field.
• Six or more years of experience in a sales role with healthcare providers (HCPs), ideally representing multiple products and working across a complex healthcare system.
• Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or a related field engaging with key healthcare ecosystem players (e.g., payers, health systems).
• Demonstrated expertise in coaching, training, and mentoring others to exceed targets and expectations.
• Strong ability to proactively seek and apply relevant information to solve complex problems, assimilate and communicate clinical and product information, and address operational issues in healthcare product delivery, including reimbursement and supply.
• Understanding of applicable laws, codes, and company policies in the healthcare industry.

Preferred Qualifications

• 4–6 years of account management or patient education industry experience.
• Hemophilia experience (highly preferred).
• Experience with advocacy groups.
• Previous patient-facing commercial or clinical experience in the same therapeutic area.

Pay

The expected salary range for this position based in Georgia is $137,500–$255,300. Actual pay will be determined by experience, qualifications, geographic location, and other job-related factors. A discretionary annual bonus may be available based on individual and company performance.

Benefits

This position qualifies for the benefits detailed at Genentech’s benefits page.