Rapid User Researcher

About the role

We’re seeking a Rolling User Researcher (Rolling UXR) to deliver fast, high-signal insights that improve Notion’s product experiences across Product, Design, and Engineering (EPD).

Responsibilities

• End-to-end tactical research: Scope, design, and execute quick-turn research across the product lifecycle—delivering clear recommendations that drive product decisions, including:
• Rolling usability testing: Plan and moderate rapid usability tests on prototypes and in-product flows; identify friction, comprehension gaps, and failure points; recommend practical fixes and prototype them with AI.
• Concept testing: Help teams evaluate early ideas (storyboards, low/high-fidelity prototypes, new IA) to understand desirability, comprehension, and expected workflows—before teams invest heavily in build.
• Research pipeline ownership: Keep an always-on motion healthy by managing intake/prioritization, study cadence, participant recruitment, and consistent output formats so partners know what to expect and can act quickly.
• Communication: Deliver crisp, actionable recommendation (severity, confidence, recommended next steps) in the right format for the audience—async write-ups, clips, or working sessions.
• Business-minded impact: Connect findings to outcomes—why an issue matters, what to change, and what to watch—then follow through with teams to ensure improvements land.

Requirements

• Research craft: You can independently run usability and/or concept tests end-to-end (scoping → protocol → moderation → synthesis → readout), and you know how to keep scope tight while preserving rigor.
• AI fluency: You’re curious and hands-on with AI products and can translate concepts, like trust, usefulness, tone, safety, and clarity, into observable behaviors and research questions.
• Pragmatism + speed: You excel at prioritizing in fast-moving environments, are comfortable with ambiguity, and can deliver quality research quickly with transparent limitations.
• Systems thinking: You can quickly understand complex user journeys and identify where experiences break down across the system—from inputs, to product behavior, to UI patterns.
• Communication: You write clearly, facilitate effectively, and can translate messy data into decisions and next steps for busy EPD partners.
• Collaboration: You’re comfortable working across many stakeholders and switching context quickly without dropping details.
• Experience: 3+ years of hands-on UX research experience (industry, agency, or equivalent).

Qualifications

• Familiarity with AI-enabled product experiences (e.g., assistants/agents) and how to evaluate workflow success, user expectations, and trust.
• Comfort collaborating on research-operations basics (recruiting, scheduling, etc.) to keep a rolling cadence healthy.
• Background in UX design, engineering, or similar.