RAO's Food Runner

About the role

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space.

The Restaurant Food Runner ensures timely, accurate delivery of menu items from the kitchen to guests, helping to maintain smooth service and clear communication between front- and back-of-house teams. This role is key to providing an organized, polished dining experience.

Responsibilities

• Deliver food from the kitchen to guests in an efficient, organized manner
• Ensure accuracy of orders and proper presentation before delivery
• Communicate course timing, modifications, and special requests to servers
• Assist in clearing and resetting tables between courses or after guests leave
• Support servers by restocking plates, silverware, and service items
• Maintain cleanliness of expo lines, food stations, and service areas
• Assist with running beverages as needed
• Answer basic guest questions or direct them to servers
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Qualifications

• Required: Ability to lift and carry heavy trays and navigate crowded spaces
• Required: Excellent communication and teamwork skills
• Required: Ability to work in a fast-paced environment
• Preferred: Prior restaurant or hospitality experience
• Preferred: High School Diploma or equivalent

Skills

• Fast, efficient, and able to navigate a busy dining room
• Detail-focused with strong communication skills
• Team-oriented and calm under pressure
• Reliable and committed to accuracy and presentation
• Guest-centered with a friendly, professional demeanor
• Veterans and military spouses are