Ramp Service Agent DTW

Essential Duties And Responsibilities

• Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities.
• Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area.
• Load and unload baggage, luggage, and comail.
• Operate ground equipment, including tugs and belt loaders.
• Marshal aircraft to and from gates.
• Provide proper handling of baggage requiring special care.
• Service aircraft lavatories.
• Perform aircraft interior cleaning.
• Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained.
• Follow safety regulations which include the proper use of ground equipment and wearing proper safety items.
• Able to communicate using a two-way radio.

Competency/Behavioral Requirements

• Be pleasant with others on the job and display a good-natured, cooperative attitude.
• Be reliable, responsible, and dependable, and fulfill obligations.
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations.
• Accept criticism and deal calmly and effectively with high stress situations.
• Be open to change (positive or negative) and to considerable variety in the workplace.
• Willingness to take on responsibilities and challenges.
• Be sensitive to others' needs and feelings and be understanding and helpful on the job.
• Abide by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done.

Physical Demands

• Must be able to work in a high-pressure environment.
• Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet.
• Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time.
• Must have sufficient vision and ability to safely perform the essential functions of the position.

Work Environment

• Indoors and Outdoors.
• Extreme outdoor conditions where extreme temperature ranges may be encountered.