Ramp Agent (Part-Time)

About the role

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is delivering industry‑leading service to customers and airline partners. Piedmont is seeking a motivated, reliable professional to join the Ground Handling Department as a Ramp Agent. The primary responsibility is baggage handling and servicing aircraft in a fast‑paced outdoor airport environment. Ramp Agents keep company goals and customer expectations in mind while completing daily tasks, must successfully complete the Ramp Agent training course, and report to the General Manager.

Responsibilities

• Responsible for below‑the‑wing servicing of the aircraft
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• De‑ice aircraft
• Work as a team to provide excellent customer service and meet corporate objectives

Requirements

• Valid driver’s license with a clear driving record
• 10‑year Criminal History Records Check
• Drug screen as required
• Proof of high school or GED completion
• Minimum 18 years of age
• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including pushing wheelchairs

Qualifications

• Successful completion of the Ramp Agent training course
• Ability to meet company goals and customer expectations in a high‑energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Skills

• Previous airline experience (preferred)
• Previous employment as a front‑line customer service provider (preferred)
• Basic knowledge of computer applications and programs (preferred)

Benefits

• Paid training
• Holiday pay
• 401(k) plan
• Vacation
• Family travel on the American Airlines network
• Medical and dental coverage available
• Bonuses awarded per company policy

Pay

Starting rate: $15.00 per hour

Schedule

• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays, and/or irregular shifts
• Use of computers, telephones, and other office equipment