Ramp Agent (Full-Time)

About the role

Join Piedmont Airlines’ Ground Handling Department as a Ramp Agent. You’ll work in a fast‑paced outdoor airport environment, handling baggage and servicing aircraft while contributing to the company’s industry‑leading service standards.

Responsibilities

• Responsible for below‑the‑wing servicing of the aircraft
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• De‑ice aircraft
• Work as a team to provide excellent customer service and meet corporate objectives

Qualifications

• Successful completion of the Ramp Agent training course
• Ability to meet company goals and customer expectations in a high‑energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask
• Valid driver’s license with a clear driving record
• 10‑year Criminal History Records Check and drug screen as required
• Proof of high school diploma or GED
• Minimum age of 18 years
• Preferred: Previous airline experience
• Preferred: Prior front‑line customer service experience
• Preferred: Basic knowledge of computer applications and programs

Work Environment

• Airport ramp environment subject to varied weather conditions and elevated noise levels
• Use of computers, telephones, and other office equipment
• All shifts including weekends, nights, holidays, and irregular schedules

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, and climbing stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including pushing wheelchairs

Benefits

• Paid training
• Holiday pay
• 401(k) retirement plan
• Vacation time
• Family travel on the American Airlines network
• Medical and dental coverage

Pay

Starting rate: $17.71 per hour.